Our Rock, Education, Digital Piano and Hi-Tech departments are now under one big roof!

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Shipping gets calculated by postcode, item size, item weight and how fast will it be delivered or Express or Normal post.

Which payment methods are accepted in the Online Shop?

Currently we accept All mayor Credit cards via Paypal payment gateway.
Using Paypal payment gateway doesn’t mean you necessarily need a Paypal account. You can choose to pay with your Paypal account if you have one or if you prefer to pay using your credit card, just click that option. 

How long will delivery take?

Most of our products are delivered within 2 business days, except for remote areas

How secure is shopping in the Online Shop? Is my data protected?

Delivery time depends on availability and delivery method chosen at the time of checkout.

What exactly happens after ordering?

After ordering, we process the order and ship pretty much straight away.

Do I receive an invoice for my order?

Yes!
As soon as your order is accepted and processed by payment gateway, you should receive a couple of email confirming your purchase and containing your invoice.

Send us an email